Conflict Management Training

About the Trainer - Paul Fong

Since 1990 Paul has been part of the New Zealand Defence Force and the New Zealand Police. His police work included service with the protection squad looking after the Prime Minister and other VIP’s and instructional training for firearms, Taser, physical training, advanced weapons and flash bang/distraction devices. Paul is a qualified army shooting coach and holds a Diploma in Police Studies. He is also a current NZ Police firearms instructor and NZ Police Taser instructor.

Paul has been delivering the CIDT courses for ACFEC since 2018 to over 300 authorised officers.  He is an outstanding trainer who has fully engaged the learners.

Trainer - Craig Mccormack

Craig has 21 years experience working in the law enforcement/compliance field. He was a member of various security and emergency response units and a senior instructor for custodial and tactical training for NSW Corrective Services.

 In that time he gained operational and training experience in multiple disciplines including legislation, critical incident management, operational orders, firearms, self-defence, riot training, high-security escorts and hostage response.

 As an environmental compliance officer, he was responsible for general patrol duties, overt and covert operations and complex investigations including the gathering of evidence and production of prosecution briefs. He continued his role as a self defence and officer survival instructor throughout this time.

 His specialty throughout these careers was the development and implementation of realistic, safe and subjective scenario-based training and assessment for all levels of training from the recruit stage through to the highest operator level.

Resilience training COURSE (CIDT 1) DATES

Face-to-face training

  • Dates: 11-12 June 2024

  • Registration close: 2 June 2024

  • Trainer: Paul Fong

  • Location: Canberra

  • Course Cost: $1050 (GST free)

MANAGING CONFLICT TRAINING

This 2-day course is designed to support staff conduct their work in a professional and safe manner when dealing with members of the public.

Challenges increase during times of heightened stress, anger or anxiety.  They can arise in situations including natural disasters, unpopular policy decisions, property disputes and severe family or financial stress. Challenging behaviours can include (but are not limited to):

  • Failure to cooperate, obstruction, physical intimidation

  • Verbal insults and abuse

  • Escalation to physical abuse

ACFEC will work with your organisation to ensure the courses reflect your operating procedures and relevant legislation.

Nationally Accredited Units:

PSPGEN098 Deal with conflict

https://training.gov.au/Training/Details/PSPGEN098

CSCSAS024               Manage conflict through negotiation

https://training.gov.au/Training/Details/CSCSAS024

Client Interaction and Defensive Tactics Level 1 (CIDT1)

This 3-day course is designed for new staff, or those who have yet to undertake any CIDT training. It allows for comprehensive knowledge and skills development. The course includes both theory and practical exercises with a highly experienced trainer.

Nationally Accredited Units:

PSPGEN098 Deal with conflict

https://training.gov.au/Training/Details/PSPGEN098

CSCSAS024               Manage conflict through negotiation

https://training.gov.au/Training/Details/CSCSAS024

ACFEC offers a 1-day refresher program in CIDT1 training. Participants must have completed the CIDT1 course to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.

Client Interaction and Defensive Tactics Level 2 (CIDT2)

This 5-day course is for those officers who may require the use of batons, OC spray or handcuffs in their regulatory activities. It will provide offices with instructions on how to use these tools, when to use these tools and their responsibilities under the relevant legislation. There will be theory and practical exercises with a highly experienced trainer.

Nationally Accredited Units:

CPPSEC2106 Protect Self and Others Using Basic Defensive Techniques

https://training.gov.au/Training/Details/CPPSEC2106

CPPSEC3121 Control Persons Using Empty Hand Technique

https://training.gov.au/Training/Details/CPPSEC3121

CPPSEC3110 Control Persons Using Baton

https://training.gov.au/Training/Details/CPPSEC3110

CPPSEC3111 Restrain Persons Using Handcuffs

https://training.gov.au/Training/Details/CPPSEC3111

CPPSEC3126 Defend Persons Using Spray

https://training.gov.au/Training/Details/CPPSEC3126

ACFEC offers a 1-day refresher program in CIDT2 training. Participants must have completed the CIDT2 course to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.