Conflict Management Training
Trainer - Craig Mccormack
Craig has 21 years experience working in the law enforcement/compliance field. He was a member of various security and emergency response units and a senior instructor for custodial and tactical training for NSW Corrective Services.
In that time he gained operational and training experience in multiple disciplines including legislation, critical incident management, operational orders, firearms, self-defence, riot training, high-security escorts and hostage response.
As an environmental compliance officer, he was responsible for general patrol duties, overt and covert operations and complex investigations including the gathering of evidence and production of prosecution briefs. He continued his role as a self defence and officer survival instructor throughout this time.
His specialty throughout these careers was the development and implementation of realistic, safe and subjective scenario-based training and assessment for all levels of training from the recruit stage through to the highest operator level.
Resilience training COURSE (CIDT 1) DATES
Face-to-face training
Dates: TBC
Registration close: TBC
Trainer: Paul Fong
Location: Canberra
Course Cost: $1050 (GST free)
CONFLICT MANAgement TRAINING
This 2-day course is designed to support staff in conducting their work in a professional and safe manner when dealing with members of the public.
Challenges increase during times of heightened stress, anger or anxiety. They can arise in situations including natural disasters, unpopular policy decisions, property disputes and severe family or financial stress. Challenging behaviours can include (but are not limited to):
Failure to cooperate, obstruction, physical intimidation
Verbal insults and abuse
Escalation to physical abuse
ACFEC will work with your organisation to ensure the courses reflect your operating procedures and relevant legislation.
Nationally Accredited Units:
PSPGEN098 Deal with conflict
https://training.gov.au/Training/Details/PSPGEN098
CSCSAS024 Manage conflict through negotiation
https://training.gov.au/Training/Details/CSCSAS024
Client Interaction and Defensive Tactics Level 1 (CIDT1)
This 3-day course is designed for new staff, or those who have yet to undertake any CIDT training. It allows for comprehensive knowledge and skills development. The course includes both theory and practical exercises with a highly experienced trainer.
Nationally Accredited Units:
PSPGEN098 Deal with conflict
https://training.gov.au/Training/Details/PSPGEN098
CSCSAS024 Manage conflict through negotiation
https://training.gov.au/Training/Details/CSCSAS024
ACFEC offers a 1-day refresher program in CIDT1 training. Participants must have completed the CIDT1 course to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.
Client Interaction and Defensive Tactics Level 2 (CIDT2)
This 5-day course is for those officers who may require the use of batons, OC spray or handcuffs in their regulatory activities. It will provide offices with instructions on how to use these tools, when to use these tools and their responsibilities under the relevant legislation. There will be theory and practical exercises with a highly experienced trainer.
Nationally Accredited Units:
CPPSEC2106 Protect Self and Others Using Basic Defensive Techniques
https://training.gov.au/Training/Details/CPPSEC2106
CPPSEC3121 Control Persons Using Empty Hand Techniques
https://training.gov.au/Training/Details/CPPSEC3121
CPPSEC3110 Control Persons Using Batons
https://training.gov.au/Training/Details/CPPSEC3110
CPPSEC3111 Restrain Persons Using Handcuffs
https://training.gov.au/Training/Details/CPPSEC3111
CPPSEC3126 Defend Persons Using Spray
https://training.gov.au/Training/Details/CPPSEC3126
ACFEC offers a 1-day refresher program in CIDT2 training. Participants must have completed the CIDT2 course to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.
Foundation Skills: Language, Literacy, Numeracy, and Digital Skills (LLND)
Foundation skills, including language, literacy, numeracy, and digital skills (LLND), are essential for your study success and the completion of your qualification.
All our courses require an LLND assessment, and ACFEC will contact you via email with details about this process.
If you need to improve your LLND skills or wish to enhance your existing abilities, we can support you in developing your reading, writing, mathematics, and academic skills.
For more information or to access an LLND skill level test before starting your studies, please contact ACFEC at admin@acfec.edu.au.
